Privacy Policy

Really Pretty Skin ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other relevant privacy laws in Canada. By using our website and services, you consent to the practices described in this policy.

Information We Collect

Personal Information We collect personal information that you voluntarily provide to us when you:

- Create an account on our website.

- Place an order for our products.

- Subscribe to our newsletter.

- Participate in surveys, contests, or promotions.

- Contact our customer service team.

The personal information we collect may include:

- Name

- Email address

- Mailing address

- Phone number

- Payment information (credit card number, billing address)

- Date of birth

- Purchase history

- Account username and password

Non-Personal Information

We may also collect non-personal information automatically when you visit our website, including:

- IP address

- Browser type and version

- Operating system

- Referring website

- Pages visited and time spent on each page

- Clickstream data

- Cookies and similar tracking technologies

How We Use Your Information

We use your personal information for the following purposes:

- To process and fulfill your orders.

- To communicate with you about your account and orders.

- To send you promotional emails, newsletters, and special offers (with your consent).

- To respond to your inquiries and provide customer support.

- To improve our website, products, and services.

- To conduct market research and analyze trends.

- To personalize your shopping experience.

- To detect and prevent fraud and other security issues.

- To comply with legal obligations and enforce our terms of service.

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your personal information with third parties only in the following circumstances:

- Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, delivering orders, and performing other business functions. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the new owner as part of the transaction. We will notify you of such transfers and any changes to this Privacy Policy.

- Legal Requirements: We may disclose your personal information if required by law or in response to valid legal requests from public authorities, including to meet national security or law enforcement requirements.

Your Rights and Choices

- Access and Correction:

You have the right to access and correct the personal information we hold about you. You can update your account information by logging into your account on our website or contacting our customer service team.

- Withdrawal of Consent:

You may withdraw your consent for us to use your personal information at any time by contacting us at admin@reallyprettyskin.com. Please note that withdrawing your consent may affect our ability to provide you with certain services.

- Opt-Out of Marketing Communications:

You can opt out of receiving promotional emails and newsletters by following the unsubscribe instructions included in each email or by contacting us at admin@reallyprettyskin.com. Please note that even if you opt out of marketing communications, we may still send you transactional emails related to your orders and account.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, secure servers, and access controls. However, please be aware that no data transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When your personal information is no longer needed, we will securely destroy or anonymize it.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content and advertisements. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information from our records.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page and indicate the effective date of the revised policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at admin@reallyprettyskin.com